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Imagem de um componente sendo soldado à placa eletronica

Maintenance of Garmin Collars

Maintenance increases reliability and leads the equipment to always operate close to the conditions in which it left the factory.

We restore your system to the original manufacturer's specifications.  

We fix about 95% of all the devices we receive, but we understand that some devices are not viable to repair or impossible to find parts.

 

But that only happens in 5% of all cases.

 

In these cases, we will return the device, we will refund the amount paid.  for the service*, but we will not refund shipping and return costs for the equipment.

 

*If the customer chooses to pay for the service in advance through the Bravogps.com website

How do I submit my equipment for evaluation and maintenance?

Veja as instruçoes de envio Clicando aqui 

As soon as we receive your equipment:
  1. We will confirm receipt of your equipment at Bravo GPS,
  2. If it is possible to repair, we will send the Budget for your approval before carrying out any service.
  3. After approval, the repair starts.
  4. After payment for the service, your equipment  will be sent back.

What if my equipment cannot be repaired?

É só retirar

If your equipment cannot be repaired, you will not be charged for the service.
Just come and get it.
If you want us to send your  equipment back by mail you only need to pay the return shipping amount. Sedex or CAP.

How long does it take to fix? Do you have a guarantee?

Em média 7 dias.

Sim, tem garantia.

Standard repair time is 5 business days. 
We restore your system to the original manufacturer's specifications.
The warranty does not cover the replacement of missing or non-repairable accessory items, severely abused, corroded or water-damaged equipment.
 
The warranty covers the services we perform  and parts we install.  Shipping and return expenses for the equipment to our laboratory are not covered by the warranty.
 
Our repair shop has a complete technical base, parts stock and qualified personnel!
If you have any questions about the service, please contact us.
After repair, you will receive a fully functional device and a 30-day warranty on service.

How does delivery work?

Pelos correios

By default we use the postal service. The standard return shipping  it is via Sedex and, by default too, we always offer the postal insurance service in our  budgets.
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